| PRIVACY
POLICY NATIONAL COMPRESSED AIR CANADA LTD.
National Compressed Air Canada Ltd is committed to providing
excellent customer service. An essential component of this
priority is ensuring the integrity of all personal information
we collect and use. Therefore we welcome recent federal legislation
and provincial legislation recognizing the importance of individual
privacy.
Following is an outline of the procedures and policies that
we follow in our Company to ensure that our practices protect
the integrity of your personal information.
Protecting You Personal
Information
We maintain excellent security
procedures to safeguard the information that we collect and
retain. All Company employees are knowledgeable of their responsibilities
pursuant to the privacy policy.
We collect, use and disclose
personal information for various purposes:
- to develop, offer and provide products and services to
meet our customers needs;
- to communicate with our customers regarding their request
for services and products;
- to confirm information provided by our customers and employees;
- to detect and prevent fraud;
- to improve the delivery of services and products,
- to analyze risk and business results;
- as may be required or authorized by law; and
- for the purpose of hiring employees and maintaining employment
relationships.
We will not collect, use or disclose relevant personal information
without your consent either verbally or in writing or in accordance
with the law.
Without the relevant information, we may be unable to offer
and provide products and services to meet your needs. It may
also be prudent business practice for us to verify certain
information provided by you.
We do not sell or otherwise market your personal information
to third parties.
SUMMARY OF PRINCIPLES
The following is a brief summary of our privacy practices:
Principal 1 Identifying Purposes for Collection
of Personal Information
We shall identify the purpose for which personal information
is collected at or before the time the information is collected.
Principal 2 Obtaining Consent for Collection, Use
or Disclosure of Personal Information
The knowledge and consent of a customer or employee are
required for the collection, use, or disclosure of personal
information.
Principal 3 Limiting Collection of Personal Information
We shall limit the collection of personal information to
that which is necessary for the legitimate purpose identified
by our company. We shall collect personal information by lawful
means.
Principal 4 Limiting Use, Disclosure and Retention
of Personal Information
We shall not use or disclose personal information for the
purpose other than those for which it was collected, except
with the consent of the individual or as required by law.
We shall retain personal information only as long as is necessary
for the fulfillment or those purposes.
Principal 5 Accuracy of Personal Information
Personal information shall be as accurate, complete and
up-to-date as is necessary for the purpose for which it is
to be used. You can check and correct the accuracy of your
personal information by contacting our office under address
provided at the end of this policy.
Principal 6 Security Safeguards
We shall protect personal information by security safeguards
appropriate to the sensitivity of the information.
Principal 7 Openness Concerning Policies and Practices
We shall make readily available to customers and employees
specific information about our policies and practices in relation
to the management of personal information.
Principal 8 Access to Personal Information
We shall inform a customer or employee of the existence,
use and disclosure of his or her personal information upon
request and shall give the individual access to that information.
The Individual shall be able to challenge the accuracy and
completeness of the information and have it amended as appropriate.
You may, at any time, make a request in writing to examine
your personal information in our care and control. In very
rare circumstances, we may be entitled, pursuant to the law,
to deny such access. In such circumstances, you will be informed
of the reason for denial of access.
Principal 9 Challenging Compliance
An individual shall be able to address a challenge concerning
compliance with the above principal to the designated person
or persons accountable for our compliance with our Privacy
Policy.
APPLICATION OF OUR PRIVACY POLICY:
The application of our Privacy Policy is as follows:
- The Privacy Policy applies to personal information about
our customers and employees which is collected, used, or
disclosed by us.
- The Privacy Policy applies to the management of personal
information in any form whether oral, written or electronic.
- The application of our Privacy Policy is subject to the
requirements and provisions of Part 1 of The Personal Information
Protection and Electronic Documents Act and regulations
thereunder.
You can withdraw your consent for any particular use of your
personal information at any time, subject to legal or contractual
restrictions and reasonable notice. Once consent is withdrawn
it may not be possible for us to continue to provide you with
the service and product of your choice.
If you have any questions or concern about our Privacy Policy,
or about the collection, use or disclosure of you personal
information in general, please call us at (905) 897-9800 from
Monday through Friday 8.30 to 5:00 or email us at headoffice@nationalcompressedair.com.
You may also direct any questions to the following address:
National Compressed Air
3425 Semenyk Court
Mississauga, ON
L5C 4P9
Subject: Privacy Policy
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